Author: Yukisfty


Once you ’ve chosen the stylish an LMS for your training requirements, it ’ll be time to start erecting your literacy terrain. Before launching a training program, you generally take the following way.

Produce an eLearning course

In order to deliver your eLearning content, you first need to add it to your an LMS.

You can do this by either creating your course material from scrape ( i.e., writing your assignments’content inside the an LMS) or adding being material (a Word document, a PowerPoint donation, Wikipedia papers,etc.).

Advanced LMS software, like TalentLMS, lets you add course material from colorful sources and in different formats. You can indeed incorporate multimedia lines ( videotape, audio, plates,etc.) into your assignments.

Another essential point related to course creation is the easy addition of online means (from YouTube vids and Wikipedia papers to online donations and tweets), which allows you to work the wealth of material available online.

Organize your courses

The coming step is to organize your eLearning courses.

This can be as simple as offering a single course or as complicated as planting multiple courses for departments and pupil groups operating across several branches.

It all depends on the requirements and structure of your association. The stylish LMSs should let you structure your eLearning courses in any way you want.

In TalentLMS, for illustration, you can combine a set of organizational tools ( courses, groups, orders, chops, branches,etc.) and have the ultimate inflexibility in how you deliver your assignments. No matter if you’re a transnational with branches in 20 countries or a small business in a single megacity.

Deliver your courses

After you have created and organized your courses, you are ready to deliver them to your learners.

How you go about it depends, again, on the requirements and structure of your business.

For illustration, your courses might be made for a confined followership ―e.g., for hand training inside your company. Or, they might be available to a wider followership, either as a free immolation (like in the case of an NGO tutoring specific chops to people in developing countries) or as paid courses (e.g., an online academy immolation web programming courses).

A ultramodern LMS should handle all these cases so that you can serve and manage both small and large figures of scholars, offer confined or open registration, and fluently integrate the platform with payment processors for paid courses.

The stylish an LMS platforms should also be suitable to feed to mobile bias, with responsive stoner interfaces, touch-friendly commerce, and offline accessible modes.

Manage druggies

The capability to manage courses and druggies is what puts the”M”in LMS.

As we’ve formerly covered course operation, let’s see how an LMS can help you manage your druggies.

To begin with, there will be three kinds of druggies. These druggies may have different names depending on the LMS you choose. But, generally, they are

Directors — the people setting up and configuring the LMS

Preceptors — the people preparing the assignments and penetrating learner progress

Learners — the people doing the literacy

In a lower business or association, the director or educator could be the same person. After all, setting up a stoner-friendly LMS, like Talent LMS, is no more delicate than using Facebook.

As for the learners, those could be your workers (if you’re an enterprise, large association, government agency, or private business) or scholars enrolled in your courses (if you’re an educational institution offering assignments to the general public).

Managing those druggies involves


adding them to the an LMS

assigning them to courses

interacting with them as educator

determining what kind of content they’re allowed to see

assigning tests and keeping an eye on the progress

handling their payments (if you are dealing courses)

A good LMS takes the boredom out of these tasks, automating repeated conduct and allowing you to perform changes and updates to multiple particulars at formerly.

Examiner and assess learner progress

One of the most important features an LMS offers (and a huge time- redeemer) is the capability to track and cover learner progress in real time.

Whether you are dealing with 10 or scholars, an LMS performance review gives you automated and quick access to course registration statistics, attendance records, pupil grades, and numerous other performance criteria.

The stylish LMSs should also include real- time cautions and announcements. For illustration, an automated announcement lets preceptors know that a pupil has submitted their schoolwork or that a webinar session is about to begin.

Another must-have for advanced LMS platforms is reporting — that is, the capability to query and display data in graphs and maps, so you can fluently spot trends or issues (and to have commodity nice to show in your coming board meeting).

TalentLMS, for illustration, allows you to filter pupil and course information in multiple ways (e.g.,” show me only scholars from department X enrolled in class A,” or” show me the test scores for this particular pupil”). You can also get aggregated statistics, which you can export in Excel-compatible format.

What are the main LMS features to look for?

What’s an LMS? Check. What does an LMS do? Check. Next, you need to learn about the features that help you achieve your training pretensions.

Then are some of the main features you ’ll need to produce a better literacy experience for your learners and streamline course operation for you.

These LMS features are

Branding and/ or customization of the LMS stoner interface

Webinar and virtual training sessions hosting, enabling multiple scholars to share through audio and videotape

Gamification options, so that training directors can set pretensions and learners can see their progress, get prices, or indeed have internal competitions with their platoon members

Mobile-friendly design, so you can use your LMS on smartphones and tablets and enable learners to study when offline

Integration with third- party systems and data change through eLearning norms similar as SCORM and xAPI

Addition of your own custom scripts and plugins, grounded on a intimately available and well- proved API

Option to vend your courses and integration with payment processors, similar as PayPal and Stripe

How to choose the stylish LMS


Now that you have a enough good idea of what you can achieve with an LMS, it’s time to add one to your shopping wain. But which one? The short answer is that the stylish LMS is the bone that covers your training requirements without hurting your budget.

Follow the coming way to do request exploration that will help you determine which is the stylish LMS for your company

1. Prioritize your requirements

Surely, you want to buy the perfect LMS. But what’s perfect for one company is lower than ideal for another. So, first, you need to separate must- plutocrats from nice-to- plutocrats, grounded on your specific conditions.

For illustration

Still, go for a pall- grounded LMS that’s easy to use, If you do n’t have a devoted internal IT platoon to set up and modernize your system.

Still, look among LMSs offering colorful pricing plans, and choose the bone that includes the introductory features, If you have a tight budget.

Still, guests, or branches that you want to train, If you have multiple departments.

Still, check which LMSs support the payment systems of your preference and include marketing- related features, If you ’re dealing (or want to vend) online courses.

Still, choose an LMS with a strong reporting suite, If you want to keep track of your literacy.

2. Read client reviews

Do your exploration inside the LMS seller’s point to find out what others say about the software. Review spots will tell you what former druggies loved about the an LMS and what pain points they had.

You can also read case studies and witnesses, which you can generally find on the an LMS website. Keep an eye out for companies of your size and assiduity. This is a hint that the LMS might be a good fit for you, too.

When reading reviews and witnesses, prioritize your specific conditions, must- plutocrats, and deal- combers. For illustration, if you ’re looking to start using your LMS as soon as possible, compare the different Learning management system platforms grounded on time to go live. Or, if you ’re on a budget, pitch to your master an LMS with a promising ROI.

3. Try for free

Some LMS merchandisers offer free trials. This can be veritably useful, as you ’ll get the chance to test the product yourself before committing to a pricing plan.

You ’ll identify if the system meets all your requirements, how easy it’s to use (e.g., to produce courses and assign new druggies) and whether there are specialized issues you want to address with the support platoon.

Eventually, after you ’ve considered everything, produce a shortlist of 2-3 LMS platforms and pick the bone that ticks the utmost of your high- precedence boxes.

You can download and use this an LMS comparison companion to compare different platforms side by side and make your final choice easier.


LMS Now that you know what is, time to take a look at the LMS types. Like utmost software, there is not just one type of LMS. In fact, when you begin to search for an learning management system to apply in your association, you may feel overwhelmed by the sheer number of choices that live.

While all platforms have been designed for training, you ’ll find that some of them are more suitable for your literacy pretensions or assiduity than others.

Let’s break down and compare the main learning management system types to help you find out what would be the stylish fit for your business and training requirements.

Grounded on deployment model# 1

Pall LMSvs. Tone-hosted LMSvs. Private pall LMS

Pall- grounded learning management system

A cloud LMS is one that is made available for you by a third party, generally under a subscription model. Merchandisers make LMS features that cover a wide range of training requirements. But, if you want total inflexibility and the capability to make changes to the eLearning platform, you might want to look for a tone-hosted option.

The platoon that created your learning management system will take care of installation, updates, and garçon monitoring. Your pall provider might also offer free or paid backups, as well as colorful upgrade options.

Pall- grounded options generally come in numerous different categories, so you can pick the pricing, performance, and point combination that matches your requirements. Pall learning management system platforms are generally scalable, meaning that you can pick a pricing plan that meets your requirements now, and upgrade to a more advanced plan as you grow.

Tone-hosted LMS

A tone-hosted LMS platform (or locally- stationed) is principally a web operation, generally vended as a licensed product. You install and maintain the platform on your own garçon, which makes this learning management system option more secure.

You need to install a tone-hosted LMS on your own and be responsible for effects like backing up your data and streamlining the garçon software. You will also need to communicate the seller and renew your license after interpretation upgrades.

On the else side, this setup provides redundant inflexibility for integrating with your original structure as well as the option to alter its law to fit any special requirements you might have.

Private pall LMS

Half between the locally- stationed and pall options, you get a secure and private LMS terrain that does not partake coffers or law with other businesses, giving you the stylish possible performance and security.

Installation, monitoring, and updates are taken care of for you, while you retain direct access to your learning management system software to customize or integrate it with your other structure.

Grounded on deployment model# 2

Software as a Service (SaaS) LMSvs. Open- source LMS

Saas LMS

A cloud learning management system runs in a Software As A Service (or SaaS) model. This means that you choose your software provider, run a free trial if available, and also pick a pricing plan grounded on the features you need.

Utmost LMS software providers offer different pricing packages, so you can choose the bone that covers your requirements and not pay for features you wo n’t be using.

Free plans of paid LMSs are a good option if you have introductory training requirements. When your platoon scales and needs more sophisticated features, you can upgrade to a paid plan.

Your learning management system will be hosted on the provider’s garçon, and you wo n’t need to install anything on your hard drive or computer.

You can rest assured that your learning management system seller takes care of data sequestration issues and software bugs.

Open- source LMS

An open- source learning management system, on the other hand, requires a devoted IT platoon, as you ’ll have to install, customize, and maintain the system on your own. You ’ll also need to modernize the system manually when demanded.

You have no licensing costs if you choose an open- source LMS, but you ’ll presumably have redundant costs down the road, as you ’ll need to integrate and maintain your system.

You can host an open- source learning management system on your company’s garçon, so you need to pay for that garçon and hire an internal or external IT platoon to customize and support your system.


Grounded on use case/ assiduity

Commercial learning management system vs. Education learning management system


Commercial LMS

Businesses generally conclude for a commercial learning management systems to train their workers, mates, guests, or all of them. This way, they keep training material, as well as learner data and progress, in one place.

Numerous commercial learning management systems offer white labeling, so companies can epitomize their platform by removing the seller’s totem and brand name and using their own rather.

Commercial learning management systems are generally point-rich in order to cover colorful training requirements, similar as

Onboarding training

Hand training

Client training

Compliance training

Remote pool training

Deals & Client support training

Education learning management system


Academic or education learning management systems are targeted to seminaries, sodalities, universities, or other educational institutions. Scholars log in and attend educator- led training (ILT) sessions or read online material. They also complete tests and get graded by their preceptors, all inside the same platform.

Content does n’t have to be streamlined that frequently as courses are listed in advance and organized in academy terms (e.g., semesters, trimesters, or diggings). This means that academic LMSs wo n’t offer frequent point and system upgrades.

Also, associations that pick an academic- grounded Learning Management System do n’t have numerous tech conditions, like integrations with other tools, but may need support as not all druggies will be tech- expertise.

While an education LMS is substantially designed for seminaries, a commercial association can still use it. Likewise, an educational institution may choose a commercial learning management system if that better fits its requirements.

At the end of the day, it all comes down to which learning management system software is a better companion to your literacy programs.


A Learning Management System is a platform that, according to the SaaS (Software-as-a-Service) model, offers users the possibility to access a space on the web where they are contained, thanks to the use of cloud infrastructures, training materials and professional refresher courses. Furthermore, the Learning Management System Software can also be hosted locally, ie on the company’s servers, whose management depends on the IT team within the company.

 By now it seems almost obvious to say it: continuous updating is an essential necessity for companies that want to remain competitive on the market , and a Learning Management System or Learning Management System Software is a fundamental tool. In this incessant search for new skills to learn, it is no longer conceivable to imagine applying traditional training methods for one’s collaborators that only considered synchronous training as effective for learning.

 Today, with the growing adoption of online training solutions, with the increase in corporate mobility and BYOD (Bring Your Own Device) , and due to the need for constant research and innovation , new training management platforms are establishing themselves , called Learning Management System or LMS , which allow the end user to take advantage of online training courses at any time of the day (mainly in asynchronous mode , even if there is no lack of moments dedicated to synchronous training), through an absolutely personalized learning experience based on your training needs, engaging and built on user-friendly platforms .

 Organizations will increasingly seek to adopt these modern learning platforms, so much so that according to an estimate by Reports and Data , the LMS market in 2027 will reach 44.35 billion dollars , with a CAGR (compound annual growth rate) 20.3%.

 Let’s go step by step: you may have already used a Learning Management System , since an important slice of companies, even in Italy, uses this type of platforms to manage the training of their employees at 360 °, however you may not know its name and functionality. .


Who Uses An LMS

 According to the purposes, the actors involved in the training process delivered through an LMS system can be divided into three main categories:

 Company employees who access the LMS to attend training courses and update their skills and knowledge;

The Training and Development team which is personally involved in creating the contents of the online courses and monitoring the use and performance of employees to analyze the success of the training program provided;

The IT team of the company or external suppliers who take care of the technical set up of the platform.

 Focusing now on the size of the company that chooses to use the online training platform , we see that the integration of this type of digital tool for corporate training can be particularly useful both for:

 Large companies : an LMS platform allows the HR team of a large company to easily consult and constantly monitor, through specific reports, the progress of the training activity of a large number of employees.

Small and Medium Businesses : You don’t need to have a large number of employees to use an LMS platform. Even in SMEs, the integration of this type of system allows employees to benefit from training courses, asynchronously and on the basis of their needs, to keep themselves constantly updated and use the skills learned to improve their work.

 What Are The Main Features And Benefits Of An LMS

 In order for the learning of training courses delivered through a Learning Management System to be engaging and effective , it is important that the platform has the following features and services:

 Training contents customized to the needs of users : the platform should provide for a customization of the courses based on the updating needs of the employees involved in the training course, allowing them to access some courses rather than others;

User experience and intuitive user interface , which adapt to the characteristics of the device, both desktop and mobile, used by the user to access the e-learning training and which involve the use of multimedia content (texts, images, videos, podcasts, etc. );

Simplified online course creation and management for the HR team, so it’s easy to upload new content, via the built-in editor, update courses with the latest information, and assign them to default users.

Continuous monitoring of user usage data , through access for the HR team to reports that show users’ performance in real time on: the completion and progress of courses, time of use, total scores, courses active and most viewed. These data can provide specific information both on the individual user and for groups of users, to better target the training courses provided.

Gamification and training certification : users are engaged in completing training courses through the application of game logic (assignment of points, rankings and learning evaluation quizzes) and the issue of certifications attesting to participation in training activities .

Social learning tools : it concerns the possibility of dividing users into groups to allow them to access different online courses, based on the training objectives, and to interact through videoconferencing tools.

Compliance with SCORM standards to host, within the LMS platform, training contents present in other digital environments and to track data relating to the use of SCORM courses .

 How To Create An Engaging Learning Experience Through An LMS

 After specifying the features and training benefits that derive from the use of an LMS, can we generate an engaging and increasingly relevant learning experience for users through this technology? The answer is yes. Through the implementation of the right LMS platform, it is possible to offer employees a personalized training , tailor-made, and that responds to the behavior and learning rhythms of the individual user. The possibility of having relevant content available on the platform, able to refine knowledge and skills, allows the user to feel more involved in the training program he is following.

 The various interactive features offered by the LMS platforms , such as the use of gamification logic and the construction of content according to the modalities of visual storytelling , allow you to create engaging, immersive and effective training in achieving the learning objectives of the resources involved. .   

 Associating the use of the courses with tests, scores and rankings, allows you to motivate users to learn and strengthen the acquisition of new knowledge and skills . Furthermore, the support provided by narration through images (or visual storytelling) stimulates the memory of information, allows to conceptualize abstract topics in a simpler way and favors critical confrontation.

 But that is not all. In addition to gamification and visual storytelling, there is an additional element which, if properly integrated within the Learning Management System, allows to provide the user with the highest level of involvement throughout the learning journey: we are talking about virtual classrooms !

 The LMS Of Digital Dictionary: Tentacle Learning Platform

 If this in-depth article on the Learning Management System intrigued you, we just have to introduce you to the LMS system developed by Digital Dictionary: Tentacle Learning Platform !

 The platform has a unique feature: the digital maturity score , which allows you to measure the level of digital maturity of your company, enabling the provision of timely, immersive and on-demand training courses.

 Let’s Proceed Step By Step

 Tentacle Learning Platform is a cloud-based platform that allows you to create, manage, monitor and deliver corporate training through highly engaging and on-demand methods. Tentacle can be customized in terms of the graphics of the platform and of the contents, according to the training needs and the company profile of the company , to offer a learning experience immersed in your organizational reality.

 The user is supported and immersed in their own learning experience, through a responsive user interface to different devices (both desktop and mobile) and graphics capable of attracting attention , accompanying the user in an intuitive way in browsing content and their use.


Blended Learning

Blended Learning is a training methodology destined to change traditionally understood training. Because? Not just a physical classroom, and not entirely digital : with Blended Learning taking shape is a perfect integration between the two.  

In other words, then, if we were to ask ourselves: what is Blended Learning? Here is the answer: Blended Learning is a hybrid or mixed methodological approach that combines face-to-face and distance learning experiences, amplifying teaching thanks to new technologies and digital solutions .

 An in-depth analysis of what Blended learning is and how to build an effective path in the company is present in the article: ” Blended Learning: what it is and how it can revolutionize corporate training “.

 In This Article We Will Talk About:

     Blended Learning: developing an innovative training course in the company

    Blended Learning: what are the necessary requirements?

    Blended Learning for the development of digital skills


Blended Learning: Developing An Innovative Training Course In The Company

 Blended Learning is today the winning solution for the development of an innovative training path. And the reason is soon revealed! The effectiveness of a blended path, in fact, lies in its hybrid nature : by combining the best of two worlds – physical and virtual – Blended Learning makes access to learning more agile .

 Agility, however, is not always synonymous with effectiveness. Undoubtedly, developing a blended training path recognizes the company the possibility of planning an ad hoc training , which meets the needs of everyone and in this sense favors participation and involvement . On the other hand, however, for this to happen, it is good to keep in mind the need to develop a contextual path to the training needs of the company in which it is decided to implement it.

 The advantages of this methodology are many and you can learn more about them in the article: “ The advantages of Blended Learning in distance learning ”.

 Blended Learning: What Are The Necessary Requirements?

Developing an effective blended path is not an impossible undertaking (for any company, in fact!). To do this, however, it is necessary to focus on some aspects to keep in mind before channeling resources and efforts, in order to meet the necessary requirements and get off to a good start. Specifically, there are 5 elements that we cannot lose sight of: let’s see which ones together.

 Define A Goal

 Focusing the objective in a clear way helps in identifying the ways in which to implement the training path. In other words, it means answering a simple but fundamental question: with what intensity to integrate physical and digital?

 Identify two faces

Who is the main character? – The student’s role becomes that of an active user, fully involved and involved. For this reason, there will be times when the focus will be on the learner and times when, instead, the focus will be on the teacher. The question, therefore, becomes: how to manage the alternation between these two moments?

 Who will participate? – Sometimes only one individual will participate, but that’s not always the case! It may also be that the course is intended for a small group or larger classes, or for an alternation of situations. For this reason, it is essential to be clear to how many people we are talking to: “one” is different from “many”.

 Choose The Right Technology

 Blended Learning, to be such, must integrate the physical with the digital. This being the case, the question arises: which technology to integrate, how to do it and with what intensity? Furthermore, it is good to keep in mind that digital transformation travels at an accelerated pace and consequently, the tools and devices at our disposal are constantly being updated .

 The consequence? Perhaps the digital solution most in line with our learning objective has just come out, and we just have to keep up to date to discover it. But let’s remember … the solution is not always unique: the learner, by nature, learns at his own pace and for this reason, it is advisable to integrate modern, flexible and constantly updated technologies so as to embrace the needs of an entire class.

 Maintain The Right Balance Between The Two

 The physical does not exclude the digital and vice versa. For the blended process to be really effective, as the word “ blending ” suggests, it is necessary to mix … and do it well! What does it mean? There is no shortage of resources, whether we search in the physical world or decide to navigate the digital ocean.

However, tidying up is more difficult. No fear: having defined a training goal comes to meet us suggesting the right balance between the two to integrate traditional method and digital training and thus create the perfect mix (also based on who I’m talking about!)

Adopt A Circular Structure

 Feedback plays a major role in this . The blended path must become the subject of evaluation by those who participated in it with a view to continuous improvement . The feedback collected will help to always increase the effectiveness of the training.

 Blended Learning For The Development Of Digital Skills

 Blended Learning is an innovative learning methodology and as such, it lends itself well to the development of digital knowledge and skills needed today to preside over that level of digital maturity that Digital Transformation requires. There is no shortage of digital trends and a blended path is the winning solution to stimulate important moments of reflection and comparison . But not only!

 Blended Learning is also intended as an opportunity for direct experimentation in the field , enabling the learner, and the organization as a whole, to develop the Digital Soft Skills needed today to maintain a high level of business competitiveness , becoming an effective solution for your corporate training .

 The speed with which new technologies and digital solutions make room in our contemporary reality also requires us to move at a not indifferent pace. What does it mean? Hard Skills , also known as technical skills, now go hand in hand with Soft Skills . Depending on the goal to be achieved, we can distinguish them into:

  Basic Digital Soft Skill;

 Digital Soft Skill for collaboration;

  Digital Soft Skill for communication and sales.

 Each of these three categories embraces different and transversal skills , which can be integrated within the same training path. Which ones are they? We talked about it in the article “ Digital Soft Skills for the job of the future ”, come and discover them!

 Blended Learning or Blended Learning is the ideal solution for the development of these skills… soft, but fundamental to develop the digital maturity necessary for growth both as people and as professionals, inevitably leading to business  growth !

 And this is why Tentacle Learning Platform was born in Digital Dictionary , the Digital Corporate Academy that makes training innovative and engaging in the company, stimulates comparison and debate and offers digital support to lessons held in the absence of proximity.


Today we return to talking about coaching and, specifically, in this article we will talk about coaching within the company by analyzing the main differences between executive and business coaching. Unlike what one might think, it is not a simple verbal choice, in fact, the difference between these two terms is of a methodological type since we refer to two types of coaching aimed at different target populations and with specific objectives that can be quite different from each other.

 It is important to remember that coaching can address not only individuals, but also a greater number of people such as  teams and group coaching . Let’s get back to us, what are the differences between business coaching and executive? Within this article we will talk about:

    Business Coaching: what it is

   Executive Coaching: what it is

   The differences between Business coaching and Executive coaching


what It Is  Business Coaching: 

Let’s start with business coaching , one of the most widespread forms within organizations. When we talk about business coaching we refer to the action of support and development of the potential that can be addressed to any person present in the company.

 It is a one-to-one activity that requires the coach to work alongside the coachee in achieving specific business results or in the development of role skills that are not yet fully present.

 This type of activity favors the development of people, enhances their contribution within the organization and is often perceived as a real reward for productivity. In fact, it is always interesting to be able to work on yourself and improve yourself thanks to the support and coaching of a dedicated professional.

 Executive Coaching

 In executive coaching the first thing that changes is the target: in this case the coach addresses the people who make up the top management. If, in the case of business coaching, the focus is on the development of individual skills or potential, in the latter case the objective is mainly aimed at the growth and development of one’s leadership.

 It is about working with the decision makers of the company, supporting and supporting them so that they improve their positioning within the government of the organization itself. Coaching is a process of creative evolution of the person: the top figures train and improve their vision and the ability to make strategic and relevant decisions.



The Differences Between Business Coaching And Executive Coaching

 Business and executive coaching are two different types of coaching despite sharing the same method and approach: the coach, in both cases, always uses powerful questions, accompanying the coachee through a process of reformulation and feedback so that he can achieve his goals. What really changes is the goal to be achieved and, above all, the target .

 When choosing a coach to support the executive figure , in addition to the certification of his skills, it is essential to verify the standing of the coach himself.

 The reason is very simple: a novice coach with a few years of experience behind him would risk not being credible in the eyes of the coachee and would not be able to create the relationship of trust that is fundamental for the coaching relationship to develop properly.


 As we have seen in the article  “ Coaching: what it is and what are the benefits for companies ”, when we talk about coaching we are talking about an important resource for organizations and people.

 In fact, it is an effective tool to achieve one’s goals and, above all, to learn how to achieve them independently. Thanks to the autonomy that the coach guarantees to the coachee, the person develops awareness and improves the esteem in himself and in his own resources .

 Faced with these and other potentials, it is important that those who rely on a service of this kind know how to carefully choose and analyze which type of coaching is most useful and above all which skills and experiences the coach should possess.

 It is essential that the coach is certified so that the relationship does not turn into advice to the person or one to one training. Relying on those who do not have specific skills means risking to impoverish the intervention on the person, to disregard expectations and not bring any benefit.